NShop
Admin guide

Kitchen board

Live queue for restaurant orders - advance status in one tap.

Restaurant tenants get a Kitchen screen at /admin/kitchen. It shows every active food order for your store and lets you move each one to the next step in the kitchen flow without opening the full order editor.

Each card shows the order reference, fulfillment type (pickup, delivery, or dine-in), table number, and the line items with their modifiers. A single advance button moves the order to the next kitchen step; Cancel is one tap away.

How the flow works

The next status depends on fulfillment type:

TypeSteps
DeliveryReceived → Preparing → Ready → Out for delivery → Completed
PickupReceived → Preparing → Ready → Picked up → Completed
Dine-inReceived → Preparing → Ready → Completed

The board polls every ~20 seconds so new orders appear without a manual refresh. Scheduled orders show an amber “Scheduled for …” banner.

When to use Kitchen vs Orders

  • Kitchen - fast line-of-sight during service; one button per card.
  • Orders - full detail, customer contact, notes, refunds, and status filters for a specific kitchen step.

Customers see the same steps on their order timeline

  • shop timelines (Placed → Shipped) are not used for food orders.

On this page